Loading page
MORTL. Privacy
Request access to, correction of, or deletion of your personal data.
You may submit a request to:
For full details on how MORTL collects and uses data, see our Privacy Policy.
Email privacy@mortl.com with the subject line "Privacy Request" and include:
To protect your privacy, we may need to verify your identity before processing certain requests. We’ll let you know if verification is required and what information we need.
We’ll acknowledge your request and respond as promptly as we can. Response times may vary depending on the nature of the request. We can’t guarantee that every deletion request will result in complete removal of all data, particularly where retention is required by law or legitimate business necessity.
Your Data, Your Call
MORTL holds end-of-life plans, which is about as personal as data gets. You have the right to see it, fix it, or delete it. Here is how that works in practice.
Five kinds. Access: get a copy of the personal data MORTL holds about you. Correction: fix data that's wrong. Deletion: have your personal data removed from our systems. Unsubscribe: stop email from us. And plain questions about how your data is collected, stored, or used. All of them start with one email.
Email privacy@mortl.com with the subject line 'Privacy Request'. Include your name, the email address on your MORTL account, the type of request, and any details about the data in question. You don't need a lawyer, a form, or an account in good standing to ask.
Because your end-of-life plan is exactly the kind of data someone else might want to see or destroy. Before we hand over or erase anything, we confirm the request actually comes from you. We'll tell you if verification is needed and exactly what we need from you.
Almost everything, and we'll be straight with you about the rest. Some records must be retained where the law or a legitimate business necessity requires it. When something can't be deleted, we tell you what's retained and why instead of quietly keeping it.
No. We don't sell or share your personal data with advertisers, data brokers, or partners. The full detail of what we collect and why lives in the privacy policy, written to be read by humans.
Read the privacy policy →