Loading page
Legal
Last updated: July 2026
MORTL includes provider listings to help users find professionals and services that may be relevant to death planning, estate administration, grief support, funeral planning, and related needs.
A listing in the MORTL directory isn’t a recommendation, endorsement, guarantee, or referral.
Providers in the MORTL directory come from public sources and provider submissions. Before a listing goes live, MORTL checks the provider's phone, business address, and working website. MORTL writes standard listing descriptions from that site. Sponsored Pro and Premium cards may include a provider-written bio. A provider without a working website isn’t listed.
A listing in the MORTL directory isn’t a recommendation, endorsement, guarantee, or referral.
Eligible providers may buy Basic, Pro, or Premium directory placement. Before a subscription starts or a paid listing appears, MORTL reviews the submitted phone, website, business address, category, and credential information. Approval makes the sponsored placement live immediately and starts the selected monthly subscription. Stripe attempts the first monthly charge within one day after approval.
Paid cards are labeled “Featured” and “Sponsored Placement.” Payment affects directory order and tier features. Premium also includes rotating Find Help spotlight eligibility, a matching state guide sidebar card, and a live monthly performance report. Payment doesn’t affect MORTL's editorial content, legal guides, educational articles, source standards, or editorial conclusions.
MORTL verifies identity and contact information: the provider's phone and address, checked against the provider's own website.
MORTL doesn’t verify licenses, disciplinary history, availability, or quality of service.
MORTL doesn’t guarantee that any listed provider is licensed, insured, accepting new clients, appropriately qualified, or in good standing when you contact them.
Provider information can change after a listing is added.
Before hiring any provider, you should verify credentials directly. Depending on the provider type, this may include:
• Checking license status with the appropriate state licensing board • Confirming insurance, bonding, or credentials where applicable • Asking for pricing in writing • Confirming availability and services directly • Reading current reviews from multiple sources • Asking questions about experience, fees, process, and scope of service
You are responsible for deciding whether a provider is appropriate for your situation.
MORTL is expanding its review process over time. Future checks may include active licensure where applicable, publicly available disciplinary information, and scheduled rechecks of listed contact information.
As this process develops, MORTL will update this policy to explain what is reviewed, how often listings are rechecked, and what standards apply to different provider categories.
If you believe a provider listing is inaccurate, outdated, misleading, improperly categorized, or should be reviewed, please contact MORTL at providerfeedback@mortl.com.
MORTL may update, correct, suspend, or remove provider listings at its discretion.